Zeroe uses the third party entities below (each, a "sub-processor") to process personal data on behalf of Zeroe customers and in accordance with contract terms between Zeroe and the sub-processor to uphold Zeroe's commitments in Zeroe's Data Processing Agreement.
This list below contains sub-processors for Zeroe's generally available services. If a Beta or EAP service uses a new sub-processor, Zeroe may use an alternative notification mechanism. For each sub-processor below, processing of personal data will be for the duration of use of the applicable service(s) by the customer, and for the retention periods as set out in the customer's agreement with Zeroe and any product documentation. Further information relating to sub-processor security measures can be found via the external links below.
| Sub-processor | Applicable Cloud Products | Nature and Purpose of Processing | Categories of personal data | Location of Processing | Security Measures |
|---|---|---|---|---|---|
| Amazon Web Services, Inc. | Zeroe Platform | Cloud hosting provider | Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products | EEA (Sweden, Ireland and Germany), UK, Canada, Australia, Brazil, Singapore, South Korea, USA, India, Japan | AWS Compliance Programs |
| Cloudflare, Ltd. | Zeroe Platform | Content delivery network provider | Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products | Customer traffic is processed globally at the data center closest to the end user. | Certifications and Compliance Resources |
| Google Vertex AI | Zeroe Platform | Generative AI services provider for intelligence product features | Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products | USA | Google Privacy Terms & Security Measures |
| Mailgun Technologies, Inc. | Zeroe Platform | Communications technology provider for product notifications | Personal data contained in product notice communications | USA, EEA | Mailgun's Commitment to Security and Compliance |
| Microsoft Corporation | Zeroe Platform | Cloud hosting provider | Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products | USA, Australia, Netherlands | Microsoft Trust Center |
| OpenAI, L.L.C. | Zeroe Platform | Generative AI services provider for intelligence product features | Personal data contained in user account information and text or files created by customer and stored in Applicable Cloud Products | USA | Security & Trust |